Vol. XIX, No. 4, April 2019
- Editor's corner
- Our Route 66 project
- Promptly responding to negative social media pays
- The changing culture of young adulthood
- Why most CLV, especially FEC, feasibility studies fail
- Yes, it's counterintuitive, but feedback does not help employees thrive
- Panera, C-stores & fast foods raise the bar on food
- The expanding world of location-based entertainment concepts
- Who has time for out-of-home entertainment?
- Satisfying Americans' diverse diets
Yes, it's counterintuitive, but feedback does not help employees thrive
The coauthors of a just-published book, Nine Lies About Work: A Freethinking Leader's Guide to the Real World, published an article in Harvard Business Review magazine that discussed research showing that praise and criticism of what workers do doesn't work and doesn't help employees thrive. Instead they say when managers see a great outcome, they should praise it and share their impression of why it was a success. They explain that neuroscience shows that we grow most when people focus on our strengths.
They say the right way to help workers excel is to use some of these language examples:
Vol. XIX, No. 4, April 2019
- Editor's corner
- Our Route 66 project
- Promptly responding to negative social media pays
- The changing culture of young adulthood
- Why most CLV, especially FEC, feasibility studies fail
- Yes, it's counterintuitive, but feedback does not help employees thrive
- Panera, C-stores & fast foods raise the bar on food
- The expanding world of location-based entertainment concepts
- Who has time for out-of-home entertainment?
- Satisfying Americans' diverse diets
