Vol. XXII, No. 8, August 2022
- Editor's corner
- America's favorite ice cream flavors
- Blippi, a children's entertainer on YouTube, promotes LBEs
- Is the potential oversaturation of eatertainment venues in Atlanta a precursor for other markets?
- Which restaurant chains have the most craveable burgers?
- How fast did location-based entertainment spending recover in Q2 2022?
- Satisfaction levels in the service industry at an all-time low
- Krulak's law from Seth Godkin
- Newly acquired pandemic habits are sticking and even accelerating
- Nostalgia escape design trend
Krulak's law from Seth Godkin
The experience people have with your brand is in the hands of the person you pay the least.
Act accordingly.
This involves training, trust, responsibility, leadership, dignity, authority, management and investment. It mostly means seeing the front-line people in your organization as priceless assets, not cheap COGS.
Vol. XXII, No. 8, August 2022
- Editor's corner
- America's favorite ice cream flavors
- Blippi, a children's entertainer on YouTube, promotes LBEs
- Is the potential oversaturation of eatertainment venues in Atlanta a precursor for other markets?
- Which restaurant chains have the most craveable burgers?
- How fast did location-based entertainment spending recover in Q2 2022?
- Satisfaction levels in the service industry at an all-time low
- Krulak's law from Seth Godkin
- Newly acquired pandemic habits are sticking and even accelerating
- Nostalgia escape design trend
