The latest Healthy Hand Washing Survey conducted this January by Bradley Corp. found that nearly half of Americans say they will “definitely” or “probably” spend more money at a business that has clean, well-maintained restrooms. Nearly 6 in 10 say they make a conscious decision to visit a specific business because they know it has nice restrooms, while more than half say they are unlikely to return to a business after experiencing a poorly maintained restroom.
When our company develops projects for children and/or families, we always include children's height sinks and dedicated diaper changing tables with hand wash sinks.
It appears that restroom conditions are generally getting worse. 70% of this year's survey respondents report having an unpleasant restroom experience, a steady increase from 59% just three years ago.
Top restroom frustrations include having to walk across a wet floor (women in particular), reaching over someone for soap and waiting in line for a hand dryer.