Vol. XVII, No. 5, Summer 2017

  1. Editor's corner
  2. Current projects
  3. Screen share increases while participation at out-of-home leisure venues decreases
  4. Rising expectations
  5. You've only got 3 seconds to get their attention
  6. Can Can Wonderland, an artistic paradise
  7. Don't believe go-kart misinformation. Know you source. Part 1
  8. More young adults living at home
  9. Go-karts on the ocean
  10. Beware of the wolf clad in sheep's clothes
  11. Is your CLV really for socialization
  12. American's prefer beer
  13. Demographic shifts disrupting traditional FEC model
  14. Cocooning is the NEW going out: the hygge trend's impact on CLVs
  15. Consumers prefer independent restaurants

[ Index of Previous eNewsletters ]

Consumers prefer independent restaurants

According to a report by foodservice consulting firm Pentallect in conjunction with research partner Critical Mix, consumers prefer independent restaurants over the chains. The report predicts that from 2017 to 2020, independent restaurants will see an annual revenue growth of 4% to 5%, almost double the 2% to 3% expected from restaurant chains. The research found that consumers rate independent restaurants as more superior on 12 of 15 attributes. Consumers rated independent restaurants much more likely to be special, community oriented, sharing their values and offering personalized service. Independent restaurants were also much more likely to be perceived as offering quality food and better service.

This is very positive news for community leisure venues (CLVs) that take food and drink seriously, that consider it an anchor attraction. It means there's more than a fighting chance to compete as a dining destination with all the restaurant chains.

Vol. XVII, No. 5, Summer 2017

  1. Editor's corner
  2. Current projects
  3. Screen share increases while participation at out-of-home leisure venues decreases
  4. Rising expectations
  5. You've only got 3 seconds to get their attention
  6. Can Can Wonderland, an artistic paradise
  7. Don't believe go-kart misinformation. Know you source. Part 1
  8. More young adults living at home
  9. Go-karts on the ocean
  10. Beware of the wolf clad in sheep's clothes
  11. Is your CLV really for socialization
  12. American's prefer beer
  13. Demographic shifts disrupting traditional FEC model
  14. Cocooning is the NEW going out: the hygge trend's impact on CLVs
  15. Consumers prefer independent restaurants

[ Index of Previous eNewsletters ]