Hiring the wrong employee can be costly. One study in the restaurant industry showed that every time a restaurant turns an employee over it costs $5,125 to hire and train a new employee. To hire a new manger the costs are even higher, over $35,000. According to the Harvard Business Review, 80% of employee turnover is caused by bad hiring decisions. So it’s really important to get it right the first time.
Restaurant Management Magazine recently featured an excellent article on how to interview and hire new workers. It also included information from Patrick Yearout, director of training for Ivar’s Restaurants in Seattle, who spoke at the National Restaurant Association Show in Chicago this spring on how he looks for employee candidates and hires positive people. To read the article, click here.