Vol. XVIII, No. 2, February-March 2018

  1. Randy's travelogue - journey to Milan, Italy & FICO Eataly World
  2. When something goes wrong, apologize, apologize, apologize to the customer: WRONG!
  3. Doc Brundy's sodacad under construction
  4. Changes to the leisure time landscape and its impact on out-of-home entertainment and arts
  5. Restaurant campers
  6. It's a beautiful Saturday
  7. iGen and Clean Lifers partying, drinking & hanging out less
  8. The six laws of customer experience
  9. Fighting for out-of-home entertainment participation & spending
  10. Clean restrooms means more revenues and profit
  11. Short introduction to Urban Neuroscience
  12. The future ain't what it used to be

[ Index of Previous eNewsletters ]

Changes to the leisure time landscape and its impact on out-of-home entertainment and arts

Analyzing consumer behaviors and trends for leisure and entertainment requires a different approach than analysis for consumer goods. To analyze leisure, there is another very important dimension that needs to be examined, the expenditure of time, as leisure involves experiences and experiences consume time. So to best understand consumer leisure trends and behaviors, and more specifically out-of-home (OOH) entertainment and the arts, it is important to also examine time spent in leisure and its quality in addition to its expenditures and participation.

This latest research paper by Randy White, our CEO, examines consumer trends and behaviors for leisure, especially as it relates to OOH entertainment and arts. Click here to read the paper.

Vol. XVIII, No. 2, February-March 2018

  1. Randy's travelogue - journey to Milan, Italy & FICO Eataly World
  2. When something goes wrong, apologize, apologize, apologize to the customer: WRONG!
  3. Doc Brundy's sodacad under construction
  4. Changes to the leisure time landscape and its impact on out-of-home entertainment and arts
  5. Restaurant campers
  6. It's a beautiful Saturday
  7. iGen and Clean Lifers partying, drinking & hanging out less
  8. The six laws of customer experience
  9. Fighting for out-of-home entertainment participation & spending
  10. Clean restrooms means more revenues and profit
  11. Short introduction to Urban Neuroscience
  12. The future ain't what it used to be

[ Index of Previous eNewsletters ]