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White Hutchinson Leisure & Learning Group

White Hutchinson Leisure & Learning Group, Kansas City, MO, USA


Vol. XIX, No. 9, October 2019


  1. Randy's travelogue (www.whitehutchinson.com/ news/ lenews/ 2019/ october/ article101.shtml#article)
  2. Innovation is creating new customer experience (CX) benchmarks (www.whitehutchinson.com/ news/ lenews/ 2019/ october/ article102.shtml#article)
  3. Upcoming presentations & conferences (www.whitehutchinson.com/ news/ lenews/ 2019/ october/ article103.shtml#article)
  4. The customer is always right, or maybe? (www.whitehutchinson.com/ news/ lenews/ 2019/ october/ article104.shtml#article)
  5. The self-commoditization of OOH entertainment experiences (www.whitehutchinson.com/ news/ lenews/ 2019/ october/ article105.shtml#article)
  6. Is your website ADA compliant? The Supreme Court rules it better be (www.whitehutchinson.com/ news/ lenews/ 2019/ october/ article106.shtml#article)
  7. Our basic instinct of imitation is not always so beneficial (www.whitehutchinson.com/ news/ lenews/ 2019/ october/ article107.shtml#article)
  8. Fast growing plant-forward flexitarian trend (www.whitehutchinson.com/ news/ lenews/ 2019/ october/ article108.shtml#article)
  9. Video games a force for sustainable social change; it's time for CLVs & FECs to join (www.whitehutchinson.com/ news/ lenews/ 2019/ october/ article109.shtml#article)
  10. Refreshing kids' menus (www.whitehutchinson.com/ news/ lenews/ 2019/ october/ article110.shtml#article)

[ Index of Previous eNewsletters (www.whitehutchinson.com/ news/ lenews/ previous.shtml) ]


Upcoming presentations & conferences

Randy White, our CEO, has the following upcoming presentations and attendance at conferences:

IAAPA Expo, Orlando, FL
Randy will be attending on Wednesday & Thursday, Nov 20 & 21. If you'd like to meet up with Randy while he is in Orlando, contact us (www.whitehutchinson.com/ contact/ leisure/ ) .

North American Farmers Direct Marketing Association
On January 14, 2019 Randy will be the featured presenter on a live NAFDMA webinar for its members. The title is "The changing culture of out-of-home leisure and its implications for agritourism."

North American Farmers Direct Marketing Association
At the NAFDMA Agritourism Conference & EXPO (www.farmersinspired.com/ convention_2020/ ) Jan 31-Feb 4, 2020 in Charleston, SC, Randy will be presenting a 2-hour workshop on Trends You Need to Know to Future-Proof Your Business.

Entertainment Experience Evolution, Feb 11-12, 2020 in Los Angeles. Randy will be presenting a keynote at the 6th Annual EEE Conference (web.cvent.com/ event/ 4d462613-7e57-48ed-9885-6129656d70fb/ summary) on The changing landscape and culture of out-of-home entertainment. Joe Pine, author of the book, The Experience Economy, will also be a keynote speaker at this prestigious conference for commercial real estate developers, restaurateurs, entertainment venues and mixed-use properties.

Huntingdon County, PA, March 7, 2020
Randy will be making a presentation on agritourism potential for the farmers in Huntingdon, County at the Agritourism Conference being presented by Huntingdon County Business & Industry.

Vol. XIX, No. 9, October 2019


  1. Randy's travelogue (www.whitehutchinson.com/ news/ lenews/ 2019/ october/ article101.shtml#article)
  2. Innovation is creating new customer experience (CX) benchmarks (www.whitehutchinson.com/ news/ lenews/ 2019/ october/ article102.shtml#article)
  3. Upcoming presentations & conferences (www.whitehutchinson.com/ news/ lenews/ 2019/ october/ article103.shtml#article)
  4. The customer is always right, or maybe? (www.whitehutchinson.com/ news/ lenews/ 2019/ october/ article104.shtml#article)
  5. The self-commoditization of OOH entertainment experiences (www.whitehutchinson.com/ news/ lenews/ 2019/ october/ article105.shtml#article)
  6. Is your website ADA compliant? The Supreme Court rules it better be (www.whitehutchinson.com/ news/ lenews/ 2019/ october/ article106.shtml#article)
  7. Our basic instinct of imitation is not always so beneficial (www.whitehutchinson.com/ news/ lenews/ 2019/ october/ article107.shtml#article)
  8. Fast growing plant-forward flexitarian trend (www.whitehutchinson.com/ news/ lenews/ 2019/ october/ article108.shtml#article)
  9. Video games a force for sustainable social change; it's time for CLVs & FECs to join (www.whitehutchinson.com/ news/ lenews/ 2019/ october/ article109.shtml#article)
  10. Refreshing kids' menus (www.whitehutchinson.com/ news/ lenews/ 2019/ october/ article110.shtml#article)

[ Index of Previous eNewsletters (www.whitehutchinson.com/ news/ lenews/ previous.shtml) ]



Mailing Address: White Hutchinson Leisure & Learning Group, 4036 Baltimore Avenue, Kansas City, Missouri 64111, USA
Telephone: +1.816.931-1040, Fax: +1.816.756-5058
E-mail: Please direct all messages for Leisure, Entertainment and Recreation Projects to Randy@whitehutchinson.com; and all messages for Children's Learning and Play Projects to Vicki@whitehutchinson.com.

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